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Optimizing Service Operations for Enhanced Efficiency and Customer Satisfaction

We’re seeking a Service Operator who will manage our customers fast-growing deployment & production operations.


Hands on experience with working in the administration of platforms such as Centos/Ubuntu Os.


  • Experience in delivering improvements according to ITIL framework
  • Experience of working to establish DevOps/IT delivery centers from initiation through to steady state
  • Experience working with Jira Confluence
  • Experience in administration of Centos/Ubuntu OS
  • Understanding of networking (IP, TCP, DNS) and firewalls
  • Experience working with monitoring tools (Splunk, Graylog, ELK, Nagios)
  • Experience working with Git

Key responsibilities

  • Work closely with project personnel and E.On internal IT service teams to define the service operations/management approach
  • Establish working processes and team structures across core service operations activity (i.e. Incident management, problem management, access management, technical security management)
  • Post MVP delivery:
  • Verify service operations against stated Service Level Agreements and Operational Level Agreements
  • Manage “live” technical environments on a day to day basis
  • Monitor, measure, report and review current performance of services and components in the DevOps IT environment
  • Serve as point of escalation, review and approval for key issues and decisions for all Service Management / Operations domains
  • Accountable for continuous improvement in IT services delivery

Job Benefits

  • Motivating salary package and outstanding office environment
  • Medical subscription
  • Friendly working environment
  • Trainings depending on your professional needs and requirements

At Areus, we believe our employees are the key to our success.
We strive for creating a stimulating working environment and we are commited to constant personal development of our workers.
Join us and let's grow together!




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